TERMS AND CONDTIONS

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Terms and Conditions for Video Production

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1. Introduction

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These are the terms and conditions that govern the relationship between the VideoSpaze Creative Agency (the “Company”) and a client (the “Client”) who hires the Company to produce a video project (the “Project”).

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2. Scope of Services

 

The Company agrees to provide the video production services (the “Services”) as specified in a proposal or quotation document (the “Proposal”) that the Company sends to the Client upon request. The Proposal includes the details of the Project, such as the objectives, deliverables, timeline, budget, and payment terms.

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3. Payment Terms

 

The Client agrees to review and approve the Proposal before the Company starts working on the Project. The Client also agrees to pay the Company the fees and expenses as stated in the Proposal, according to the payment schedule and method specified therein. The Company reserves the right to suspend or terminate the Services if the Client fails to make the payments on time or in full.

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4. Client’s Responsibility

 

The Client is responsible for providing all necessary information and materials required for the Project, including text, images, and logos. The Client also agrees to cooperate with the Company and provide timely and accurate feedback and information throughout the Services.

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5. Client Approval

 

All the stages of the video production process will be approved by the Client, ensuring that the final product meets their expectations. The Client should appoint one person to be the main contact for the Company and to oversee the quality and consistency of the Project. This person is responsible for verifying and approving the pronunciation of words, names, and terms, the visuals, the actions, and any other aspects of the Video Content. This person should be present and involved in every process of the Project, such as shooting, dubbing, editing, and reviewing. This person should also communicate with the production team and provide clear and timely feedback and instructions on what the Client wants and does not want. The Company will not be liable for any errors or delays caused by the lack of communication or cooperation from the Client’s contact person.

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6. Changes

 

 The Company will produce a high-quality video ad based on the Client’s requirements and specifications. The Client’s contact person is responsible for ensuring and approving all the processes of the Project. If the Client requests any changes at the stage of the final approval of the Video Content, they will be subject to an extra charge. The Client will be notified of the additional charges and must agree to them before any changes are made. The Company will not be responsible for any errors or delays caused by the Client’s change requests.

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7. Cancellation

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If the Client cancels the Project after the work has started, they will be charged for the work completed up to that point. The cancellation fee will be calculated based on the percentage of the Project completed and the amount of time and resources spent by the Company. The Client will receive an invoice for the cancellation fee and must pay it within 15 days of the cancellation notice.

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If the Company cancels the Project due to unforeseen circumstances or the Client’s breach of the agreement, they will refund the Client for any payments made in advance for the Services that have not been performed. The Company will also deliver any completed or partially completed Video Content to the Client. The Company will not be liable for any damages or losses that may arise from the cancellation of the Project.

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8. Intellectual Property Rights

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The Company retains the ownership of all the intellectual property rights of the Video Content. The Company grants the Client a non-exclusive, non-transferable, and revocable license to use the Video Content for the purposes and duration specified in the Proposal, subject to the Client’s compliance with the terms and conditions of the agreement and the Company’s policies. The Client agrees not to copy, modify, distribute, sell, or sublicense the Video Content without the Company’s prior written consent. The Client also agrees to give proper credit and attribution to the Company whenever the Client uses or displays the Video Content.

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9. Confidentiality

 

The Company and the Client agree to keep confidential and not to disclose or use any confidential or proprietary information that they may receive or learn from each other during the course of the Services, such as business plans, strategies, data, trade secrets, or customer information, unless required by law or authorized by the other party. The Company and the Client also agree to protect the confidentiality of the Video Content and not to share or publish it without the other party’s prior written consent, unless otherwise agreed in the Proposal.

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10. Disclaimer and Limitation of Liability

 

The Company will use its best efforts and professional skills to provide the Services and the Video Content to the Client, but does not guarantee or warrant that the Services or the Video Content will meet the Client’s expectations, objectives, or requirements, or that they will be error-free, accurate, complete, or timely. The Company will not be liable for any direct, indirect, incidental, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, that may arise from or in connection with the Services or the Video Content, whether based on contract, tort, negligence, or any other legal theory, even if the Company has been advised of the possibility of such damages. The Company’s total liability under the agreement will not exceed the amount paid by the Client for the Services.

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11. Governing Law

 

The agreement will be governed by and construed in accordance with the laws of the state or country where the Company is located, without regard to its conflict of laws principles. Any disputes arising from or relating to the agreement will be subject to the exclusive jurisdiction and venue of the courts of that state or country.

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12. Termination

 

The agreement will commence on the date of the Client’s acceptance of the Proposal and will continue until the completion of the Services, unless terminated earlier by either party. Either party may terminate the agreement at any time by giving the other party a written notice of at least 30 days, or as otherwise agreed in the Proposal. Upon termination, the Client will pay the Company for any Services performed or expenses incurred up to the date of termination, and the Company will deliver any completed or partially completed Video Content to the Client. The provisions of the agreement that by their nature should survive the termination of the agreement, such as the intellectual property rights, confidentiality, disclaimer, limitation of liability, and governing law, will remain in effect after the termination of the agreement.